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FREQUENTLY ASKED QUESTIONS
- 01Your initial appointment is a comprehensive psychiatric evaluation designed to help us understand your concerns, symptoms, medical history, and treatment goals. We will discuss your mental health history, current challenges, and any previous treatments you've received. Based on this evaluation, we will provide an accurate diagnosis when appropriate and develop a personalized treatment plan that may include medication management, psychotherapy, lifestyle recommendations, or a combination of services.
- 02We accept many major insurance plans. If you do not see your insurance listed on our website, please contact our office. Our team will be happy to verify your benefits and discuss the best payment options available for your care.
- 03Yes. PsychEase Psychiatry offers comprehensive mental health care, including psychiatric evaluations, medication management, add-on psychotherapy, consultations, DNA psychotropic testing, and telehealth services. Treatment plans are individualized to meet each patient's unique needs and goals. We also provide referrals for other therapy services.
- 04Yes. We offer both secure telehealth and in-person appointments. Telehealth allows you to receive quality psychiatric care from the comfort of your home. We currently provide services to patients located in Texas and Oregon.
- 05Scheduling is easy. You can request an appointment online through our website or contact our office by phone or email. If you're a new patient, complete the online appointment request form, and a member of our team will contact you within 24–48 hours to schedule your first appointment.
- 06Follow-up appointments vary depending on your treatment plan and how you're responding to care. Patients starting a new medication or adjusting medications may need to be seen more frequently, while those who are stable may have appointments spaced further apart. Your provider will recommend a schedule that best supports your care.
- 07We kindly ask that you provide at least 48 hours' notice if you need to cancel or reschedule your appointment. Late cancellations and missed appointments may be subject to a fee. For new in-person patient appointments, please arrive 20 minutes early to complete any necessary paperwork. Patients arriving more than 10 minutes late may need to have their appointment shortened or rescheduled.
- 08Yes. When clinically appropriate, psychiatric medications may be prescribed as part of your personalized treatment plan. Medication decisions are made after a comprehensive evaluation and are based on your diagnosis, symptoms, medical history, and treatment goals.
- 09If you are experiencing a medical or psychiatric emergency, call 911 or go to your nearest emergency room immediately. If you are having thoughts of harming yourself or others, call or text 988 to reach the Suicide & Crisis Lifeline. PsychEase Psychiatry is not an emergency or crisis service.
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